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Contact us

We welcome you to get in touch using your
preferred contact method.

For U.S. consumers only.

By contacting Aesop, whether by phone, email, or chat, I agree to Aesop’s Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge Aesop’s Privacy Policy.  Phone calls, chats, or emails with Us are recorded, stored, and accessible to Our third-party service provider(s). We leverage technologies provided by Our third-party service provider(s), including artificial intelligence, in responding to You. We leverage these technologies to, amongst other reasons, to identify and classify the reason You reach out to Us, to help Our customer service agents identify solutions to Your inquiry, and to  help Our customer service agents prepare a response to You and other reasons listed in our Privacy Policy.  

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Live assistance

Receive immediate guidance from a real consultant, Monday-Sunday, 10am - 7pm ET.

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Phone

Hours of operation: Monday to Friday, 10am – 7pm ET.

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Enquiry form

We welcome your questions or feedback via our online form.

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Store locator

Visit a signature store for a personalised consultation.

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Help centre

Find the answers to frequently asked questions, including information about orders, delivery and returns.

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‘Please give me some good advice in your next letter. I promise not to follow it.’

Edna St. Vincent Millay

 
 
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