Shipping fees and delivery times

Standard Delivery

All orders

Complimentary

North Eastern States & California

2-3 business days

Florida, Oregon, Texas, Washington

4 business days

All other areas

2-6 business days

Expedited Delivery

All orders

$20

Order by 12pm for next business day delivery by 8pm.

Regrettably we are unable to accept orders containing dangerous goods for overnight shipping.

Returns

Online purchases may be returned free of charge within thirty days.

Click and Collect

Simply choose in-store collection at checkout, then pick up your order at your preferred location. Available at select stores only.

For general enquiries regarding Click and Collect, we welcome you to phone us on 347-990-3776 instead of contacting your local store.

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    Important safety recall notice

    Thank you for visiting the Aesop recall registration page. Aesop, in cooperation with the US Consumer Product Safety Commission (CPSC), is conducting a recall of the following Aesop products:

    Product name
    UPC
    Image
    Aēsop Post-Poo Drops 100 mL 9319944009200 Post-Poo Drops with pipette
    Aēsop Catherine Oil Burner Blend 25mL 9319944000696 Catherine Oil Burner Blend
    Aēsop Isabelle Oil Burner Blend 25mL 9319944000702 Isabelle Oil Burner Blend
    Aēsop Anouk Oil Burner Blend 25mL 9319944000689 Anouk Oil Burner Blend
    Aēsop Béatrice Oil Burner Blend 25mL 9319944016871 Béatrice Oil Burner Blend

    Post-Poo Drops were also sold in four versions of the Home Kit: 2021 Home Kit ‘The Protector’, UPC 9319944030198); 2020 Home Kit ‘The Seasoned Wayfarer’, UPC 9319944023794; 2019 Home Kit ‘The Melodist’, UPC 9319944022278; and 2018 Home Kit ‘The Familiar Horizon’, UPC 9319944016017.

    These products were not packaged with the child-resistant closure required by law. In addition, the label on these products is missing mandatory information required by law. These recalled Aesop products should be kept out of reach of children at all times.

    This recall does not affect any other Aesop products.

    As part of the recall, Aesop is offering a full refund of the purchase price of the recalled products in the form of an Aesop digital gift card in the amount of the price of the recalled product(s). Gift cards are good towards the purchase of any Aesop product at any Aesop store or online at https://www.aesop.com. (Please note that if you purchased a Home Kit, you are only eligible to receive a refund equivalent to the value of the Aesop Post-Poo Drops included in the kit.) To obtain a refund, click the Register link below to register for the recall and follow the instructions on how to upload a photo showing the batch number and UPC/barcode to confirm that you have the recalled product in your possession, and confirm that the recalled product will be disposed in household waste. Store returns will not be accepted. You must provide proof that the recalled product is in your possession to qualify for a refund.

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    Thank you again for visiting the recall registration page. The health and safety of our customers is of paramount importance, and we sincerely apologize for any inconvenience caused by these product recalls.

    Sincere thanks for subscribing. We are always pleased to share our passionate interests with like-minded individuals.

    Subscribe to Aesop communications

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    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation. Learn more

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