It is a pleasure to offer call and collect at select Aesop signature stores as a swift and convenient alternative to home delivery. To place an order for collection, follow the steps below.
1. Call your chosen store during service hours to receive a phone consultation with a trained consultant.
2. Place your order and reserve a time to collect. Trained consultants will be pleased to assist you with product advice over the phone, should you require it.
3. Pay and collect your order in-store during your allocated time slot.
Given current global circumstances, we kindly ask that you respect social distancing guidelines when arriving to collect your order. Currently, we are only accepting card payments, and are unable to handle cash. To ensure the safety of customers and staff, our Resurrection Rinse-Free Hand Wash will be available to use during your visit.
Aesop uses third party online service providers which are needed in order to receive and respond to your communication. By communicating with Aesop through the channels set out on this page, you acknowledge that Aesop’s Privacy Policy will apply to you and you consent to the collection and processing of your personal data in accordance with the terms of this Privacy Policy.