• Trained Aesop consultants are available to provide bespoke skin care advice.Book a complimentary video consultation

Shipping fees and delivery times

SF Express (Hong Kong SAR, China)

All orders

Complimentary

Urban areas

2-3 business days

Outlying Islands

3-5 business days

Morning Global (Macau SAR, China)

All orders

Complimentary

All areas

5-7 business days

Regrettably we are unable to accept orders containing Dangerous Goods to Macau SAR, China.

Complimentary samples

All online orders include complimentary samples. At checkout, select from the available bundles to add them to your order.

Click and Collect

Simply choose in-store collection at checkout, then pick up your order at your preferred location.

For general enquiries regarding Click and Collect, we welcome you to phone us on +852 3001 6734 instead of contacting your local store.

Returns

Online purchases may be returned to us or any Aesop Stores within 30 days.

Carbon neutral shipping

We offset operational emissions to ensure the delivery of every order is carbon neutral.

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    We are pleased to offer shipping to Hong Kong SAR, China and ​​Macau SAR, China.
    All prices are listed in HKD.
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    A live video consultation

    We are pleased to now offer video appointments with trained Aesop consultants, conducted in the comfort of your home. Each consultation is tailored to your unique needs and could include recommendations on gift-giving, your skin care regimen, or guidance through our range of aromatic formulations for body and home, with consultants conducting product demonstrations, sharing application techniques and providing personalised advice.

    Reservations are complimentary and are for a duration of 30 minutes, allowing ample time to discuss the topic of your choosing. Consultations are available in English, Cantonese and Chinese Mandarin, and all are conducted live via video on your desktop, tablet or mobile device. A 4G or WIFI connection is required.

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    Sustainability

    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation. Learn more

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