• Trained Aesop consultants are available to provide bespoke skin care advice.Book a complimentary video consultation

Shipping fees and delivery times

Standard Shipping

All orders

Complimentary

All areas

2-5 business days

Delivery times may vary depending on your location.

Orders that include items classified as dangerous to transport will take an additional 2-5 business days to be delivered.

Returns

Online purchases may be returned free of charge within thirty days.

Complimentary samples

All online orders include complimentary samples. At checkout, select from the available bundles to add them to your order.

Click and Collect

Simply choose in-store collection at checkout, then pick up your order at your preferred location. Available at select stores only.

For general enquiries regarding Click and Collect, we welcome you to phone us on 04 473 7256 instead of contacting your local store.

Carbon neutral shipping

We offset operational emissions to ensure the delivery of every order is carbon neutral.

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    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation. Learn more

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