• Trained Aesop consultants are available to provide bespoke skin care advice.Book a complimentary video consultation

Shipping fees and delivery times

Standard Shipping

All orders

Complimentary

All areas

2-5 business days

Delivery times may vary depending on your location.

Orders that include items classified as dangerous to transport will take an additional 2-5 business days to be delivered.

Returns

Online purchases may be returned free of charge within thirty days.

Complimentary samples

All online orders include complimentary samples. At checkout, select from the available bundles to add them to your order.

Click and Collect

Simply choose in-store collection at checkout, then pick up your order at your preferred location. Available at select stores only.

For general enquiries regarding Click and Collect, we welcome you to phone us on 04 473 7256 instead of contacting your local store.

Carbon neutral shipping

We offset operational emissions to ensure the delivery of every order is carbon neutral.

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    Click and Collect

    It is a pleasure to offer Click and Collect at select Aesop signature stores as a swift and convenient alternative to home delivery. To place an order for collection, follow the steps below.

    1. Add products to your cart 2. Select in-store collection as your order preference 3. Choose your preferred store 4. Collect your order at the selected store

    Favoured formulations

    A superlative selection

    Explore a collection of long-standing formulations and Aesop classics.

    Shampoo
    For soft, shiny, fragrant hair
    Geranium Leaf Body Scrub
    An exfoliating cleanse
    Conditioner
    For soft, smooth hair 
    Purifying Facial Exfoliant Paste
    A deep cleansing exfoliating cream
    Resurrection Rinse-Free Hand Wash
    Alcohol-based, enhanced with Mandarin Rind
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    Services

    • Click and Collect
    • Live assistance
    • Corporate gifts
    • Video consultation

    Location preferences

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    • Language: English

    Sustainability

    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation. Learn more

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