• Trained Aesop consultants are available to provide bespoke skin care advice.Book a complimentary video consultation

Shipping fees and delivery times

Standard Shipping

All orders

Complimentary

All areas

2-5 business days

Delivery times may vary depending on your location.

Orders that include items classified as dangerous to transport will take an additional 2-5 business days to be delivered.

Returns

Online purchases may be returned free of charge within thirty days.

Complimentary samples

All online orders include complimentary samples. At checkout, select from the available bundles to add them to your order.

Click and Collect

Simply choose in-store collection at checkout, then pick up your order at your preferred location. Available at select stores only.

For general enquiries regarding Click and Collect, we welcome you to phone us on 04 473 7256 instead of contacting your local store.

Carbon neutral shipping

We offset operational emissions to ensure the delivery of every order is carbon neutral.

Cart
Size
Quantity
    Shipping to New Zealand
    Enjoy complimentary shipping and returns on all orders.
    Subtotal (Tax Incl.)
    • Visa Logo
    • Mastercard Logo
    • Amex Logo
    • Apple Pay
    • PayPal Logo
    Aesop Northcote Road interior, featuring elegantly curved walls and island benchtops
    Fragrance Armoire at Aesop Northcote Road.
    Fragrance Armoire at Aesop Northcote Road.

    Store locator
    Sincere thanks for subscribing. We are always pleased to share our passionate interests with like-minded individuals.

    Subscribe to Aesop communications

    Orders and support

    • Contact us
    • FAQs
    • Shipping
    • Returns
    • Track your order
    • Order history
    • Terms of trade
    • Terms of use
    • Share feedback

    Services

    • Click and Collect
    • Live assistance
    • Corporate gifts
    • Video consultation

    Location preferences

    • Shipping:
    • Language: English

    Sustainability

    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation. Learn more

    About

    • Our story
    • Foundation
    • Careers
    • Privacy policy
    • Accessibility
    • Cookie Policy

    Social media

    • Instagram
    • Twitter
    • LinkedIn
    © Aesop