Shipping and delivery times

Colissimo (France)

3 business days

All orders

Complimentary

Chronopost (France)

1–2 business days

Orders under 120 €

9 €

Orders 120 € and over

Complimentary

Stuart (Paris)

Same day if ordered before 2pm

Orders under 100 €

10 €

Orders 100 € and over

Complimentary

Chronopost (Europe)

3-5 business days

Orders under 80 €

9 €

Orders 80 € and over

Complimentary

Call and Collect

A convenient pick-up service available at select stores for swift purchasing.

Carbon neutral shipping

We offset operational emissions to ensure the delivery of every order is carbon neutral.

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    Department store

    Aesop Alsterhaus

    Location

    Jungfernstieg 16-20, 20354 Hamburg rightUpArrow

    Email

    aesop.Alsterhaus@aesop.com rightUpArrow

    Phone

    +49 40 34 99 37 37

    Opening hours

    • Monday
      10:00am - 8:00pm
    • Tuesday
      10:00am - 8:00pm
    • Wednesday
      10:00am - 8:00pm
    • Thursday
      10:00am - 8:00pm
    • Friday
      10:00am - 8:00pm
    • Saturday
      10:00am - 8:00pm
    • Sunday
      Closed

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    Services

    • Call and Collect
    • Live assistance
    • Facial Appointments
    • Corporate gifts

    Location preferences

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    • Language:
      • Français
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    Sustainability

    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation. Learn more

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