Shipping fees and delivery times

Standard (Germany)

2-4 working days

All orders

Complimentary

Express (Germany)

1-2 working days

Orders under 120 €

10 €

Orders 120 € and over

Complimentary

Europe

5-14 working days

Orders under 60 €

10–11 €

Order 60 € and over

Complimentary

Austria

5 working days

Orders under 60 €

10€

Order 60 € and over

Complimentary

Call and collect

A convenient pick-up service available at select stores for swift purchasing.

Berlin – Pickup

For orders placed on Friday afternoons, or on weekends, your order will be processed on the following Monday. You will receive an email when your order is ready for collection.

Pickup is available from 9am-5pm weekdays from Aesop Kreuzberg, Forster Str. 47, 10999 Berlin.

Carbon neutral shipping

We offset operational emissions to ensure the delivery of every order is carbon neutral.

Dangerous goods

Due to current restrictions, we are unable to ship products classified as dangerous goods to the following countries: Austria, Finland, and Latvia.

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    Signature store

    Aesop Takashimaya Gate Tower Mall

    Location

    Takashimaya Gatemall Tower 6F 1-1-3 Meieki, Nakamura-ku Nagoya-shi, Aichi-ken 450-6606 rightUpArrow

    Email

    takashimayagatetowermall@aesop.com rightUpArrow

    Phone

    052-566-6605

    Opening hours

    • Monday
      10:00am - 9:00pm
    • Tuesday
      10:00am - 9:00pm
    • Wednesday
      10:00am - 9:00pm
    • Thursday
      10:00am - 9:00pm
    • Friday
      10:00am - 9:00pm
    • Saturday
      10:00am - 9:00pm
    • Sunday
      10:00am - 9:00pm
    Aesop Nagoya Takashimaya Gate Tower Mall store interior

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    Sustainability

    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation.

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