How may we help you?

  • Live Assistance
    Trained Aesop consultants are available to provide skin care guidance and detailed product information, and to answer any other enquiries you may have.

    Speak with an Aesop Consultant

    • Queries pertaining to an order you have placed in the Aesop online store.

      Please complete the form below and we will endeavour to respond within 24 hours.

    • Queries pertaining to specific products, ingredients and services.

      Please complete the form below and we will endeavour to respond within 24 hours.

    • Queries pertaining to stocking or distributing Aesop.

      Thank you for your interest in stocking or distributing Aesop. We request that you kindly complete the form below so that we may learn a little more about your business before we can proceed with a formal application.

      We can only assess applications for business that are already open and trading.

      Upload photographs

      Please submit up to five clear photographs to better enable us to understand your venue. These might include images of the streetscape, exterior, interior and the location in which you would place Aesop product.

    • Queries pertaining to the corporate gifting of Aesop products.

      Thank you for your interest in purchasing Aesop products as corporate gifts.

      Our knowledgeable staff will provide detailed advice about our range of skin, hair and body products and offer any assistance you might require in selecting gifts.

      Aesop is able to deliver the order to your door. And corporate pricing is available based on the volume of your order.

      In order to thoroughly assess your request, we ask that you submit the form below. We endeavour to respond to all enquiries within one to three business days and thank you for your patience.

    • Queries pertaining to press and marketing opportunities

      We invite you to submit your press enquiry using the form below. Your enquiry will be forwarded to the Marketing Team for your region.

    • Please contact us with any general questions or thoughts.

      In order to assist us in responding to your enquiry, please provide as much information as possible relating to your query.