As of: 1. 10. 2014
The following terms and conditions ("Terms and Conditions") apply to orders via the webshop ( "Webshop") of Aesop Germany GmbH ( "Aesop") at the URL www.aesop.com/de. The latest version is applicable at the time of the customer’s order. Terms that differ from these regulations cannot be recognized by Aesop – unless they are confirmed by Aesop in writing.
2 Realization of Contract
2.1 The customer can place orders through the websitewww.aesop.com/de in the webshop from Aesop in accordance with these Terms and Conditions.
2.2 The presentation of the products in the webshop does not constitute a legally binding offer, rather a non-binding invitation to make an offer. By clicking the button “Order and Agree to Pay” the customer makes a binding order to for the goods contained in the basket. Before submitting the order, the customer can change the order and their data at any time. The confirmation of the receipt of the order will follow via e-mail immediately after sending the order (order acknowledgement e-mail) and does not constitute the acceptance of the request. The agreement is confirmed only with the declaration of acceptance by Aesop, which is sent with a separate e-mail (order confirmation e-mail).
2.3 The customer can download and print the text of these Terms and Conditions from the website on their computer. The text of the Terms and Conditions is onlyavailable in German. The contract text is not saved by Aesop.
3 Ordering Process
The customer can place the products displayed in the webshop in their basket without obligation by clicking the button [●●Add to Basket●●]. The products can be removed from the basket by the customer at any time by clicking the button [●●Remove●●]. If the customer would like to purchase the products in the basket, they can click the button [●●Proceed to Purchase●●]. There, the customer must enter certain data. The mandatory fields are marked with a *. The creation of an account is not required. After entering their data and choosing a payment method the customer will arrive at a [●●Review Information●●] button on the order page where they are able to check the information that has been entered. The customer can complete their order by clicking the button [●●Pay●●]. This process can be interrupted at any time by closing the browser window.
4 Prices and Shipping Costs
4.1 The prices stated on the product pages are final and include sales tax and all other pricing components.
4.2 Within Germany, Aesop ships the ordered products with DHL. A EUR 5.00 delivery fee for Standard Shipping shall be charged per order within Germany. For orders starting at EUR 120.00, delivery within Germany is free for customers.
4.3 In the event of cancellation the customer bears the direct cost of returns.
5 Deliveries and Availability of Products
5.1 Unless other delivery times are given within the webshop, the delivery time is approximately 4 – 6 working days.
5.2 Aesop reserves the right to accept orders for certain products only up to a maximum amount, in these cases this will be noted on the product page.
5.3 If, at the time of the order, the products ordered by the customer are not available, Aesop will inform the customer. If a product is permanently unavailable, Aesop will refrain from issuing a declaration of acceptance. In this case the contract will not be concluded. A purchase that has already been paid for by the customer will be refunded immediately.
5.4 Delivery is only within Germany. It is possible to place orders in other countries through other Aesop webshops.
6 Payment and Types of Payment
6.1 Purchase payment is due immediately upon completion of the contract.
6.2 Payments can be made according to the customer’s preference with a credit card (VISA, MasterCard and American Express),Giropay or PayPal. Aesop reserves the right to change the provided payment methods.
6.3 The customer agrees that invoices from Aesop can be transmitted electronically.
7 Reservation of Ownership
The delivered goods remain the property of Aesop until full payment is completed.
The customer is entitled to statutory warranty rights.
9.1 Aesop shall assume liability without restrictions for intentional damages and gross negligence, for slight negligence only for a significant breach of contractual obligations. Significant contractual obligations are those obligations whose completion is necessary to achieve the objective of the contract.
9.2 Liability for slightly negligent breach of significant contractual obligations is limited to the typically occurring contractual damage, the occurrence of which was foreseeable by Aesop at the completion of the contract under the prevailing circumstances at the time. In this case, liability for lack of economic success, loss of profit and indirect damages is excluded.
9.3 The above exclusions do not apply in cases of injury to life, limb and health, as well as liability under the Product Liability Act.
9.4 The above limitation of liability is accordingly applied for the benefit of agents, employees and vicarious agents of Aesop.
10 Rights of Revocation
10.1 Rights to Withdraw