Shipping fees and delivery times

Standard

All orders

Complimentary

Metro areas

3-5 business days

Most other areas

2–7 business days

Same day

All orders

$14

Melbourne, Sydney & Perth metro areas

Same day delivery when ordered by 12pm on weekdays

(excludes public holidays)

Click and Collect

Simply choose in-store collection at checkout, then pick up your order at your preferred location. Available at select stores only.

For general enquiries regarding Click and Collect, we welcome you to phone us on 1300 721 754 instead of contacting your local store.

Returns

Online purchases may be returned free of charge within thirty days.

Complimentary samples

All online orders include complimentary samples. At checkout, select from the available bundles to add them to your order.

Carbon neutral shipping

We offset operational emissions to ensure the delivery of every order is carbon neutral.

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    Signature store

    Aesop Pavilion

    Location

    Lot 3.03.00, Level 3, Pavilion Shopping Mall 168 Jalan Bukit Bintang 55100 Kuala Lumpur rightUpArrow

    Email

    pavilion@aesop.com rightUpArrow

    Phone

    +603 2142 4261

    Opening hours

    • Monday
      10:00am - 10:00pm
    • Tuesday
      10:00am - 10:00pm
    • Wednesday
      10:00am - 10:00pm
    • Thursday
      10:00am - 10:00pm
    • Friday
      10:00am - 10:00pm
    • Saturday
      10:00am - 10:00pm
    • Sunday
      10:00am - 10:00pm
    Aesop Pavillion interior

    Aesop Pavilion is situated within a landmark retail centre in Kuala Lumpur’s dynamic Bukit Bintang district. Created by our in-house Design Department, it was inspired by the relaxed domesticity of Malay architecture. Enhanced by its allusion to the ancient liwan—a deep entrance patio which provides shelter from intense heat—the design offers cool respite through embracing curvature and airy volumes. Clad in fine-grain plaster reminiscent of colonial masonry, a sweeping wall defines the space, housing an uninterrupted band of product shelving, guiding movement and encouraging exploration. Restrained materiality and spare embellishment respond to the scale of the surrounds and speak to informal spaces where locals take rest, further emphasising a sense of sanctuary. Joinery is fabricated in local timber, Nyotah; untreated copper furnishes panelling, tapware and wash plane; and a Peter Zumthor pendant lamp casts a subdued glow, referencing the luminance of a still, tropical moon.

    Inspired by the relaxed domesticity of Malay architecture

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    • Terms of trade
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    Services

    • Click and Collect
    • Video consultation
    • Live assistance
    • Corporate gifts
    • Facial Appointments

    Location preferences

    • Shipping:
    • Language: English

    Acknowledgement of Country

    Aesop acknowledges the Traditional Owners and Custodians of the land on which we work. We pay respects to Elders past and present, and recognise their connection to the land. Sovereignty was never ceded.

    Sustainability

    All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved and a Certified B Corporation. Learn more

    About

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